Our COVID Response

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Our COVID-19 Response

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How we will operate under the Government COVID-19 Protection Framework

Our team, our clients and our surrounding communites are a top priority for us. To help minimise the risk and slow the spread of COVID-19, our office will be following the below guidelines, operating under the Governments COVID-19 Protection Framework. We ask that all visitors to our premises adhere to these policies;

Operating at green

Our policies at Green;

  • All our offices will be open
  • Please sign in using our visitors register
  • All visitors welcome
  • Mask must be worn
  • Sanitise hands on arrival
  • Do not enter our office if you are feeling unwell
  • All virtual meetings possible by arrangement
Operating at Orange

Our policies at Orange;

  • All our offices will be open
  • All visitors to our offices must manually sign in at the front desk.
  • Please call ahead if you wish to meet with one of our team so appropriate rooms/space can be arranged
  • Mask must be worn
  • Sanitise hands on arrival
  • Maintain distance
  • Do not enter our office if you are feeling unwell
  • All virtual meetings possible by arrangement
Operating at Red image

Our policies at Red;

  • All our offices will be open
  • No visitors to our offices, unless by prior arrangement
  • Please use our drop off boxes at the front door for any drop-offs
  • Pre-arranged visitors must manually sign in at the front desk.
  • Meetings with any of our team MUST be made ahead of time to arrange appropriate space
  • All  meeting room spaces will be sanitised between use
  • Mask must be worn
  • Sanitise hands on arrival
  • 1m distancing must be maintained at all times
  • Do not enter our office if you are feeling unwell
  • Virtual meetings are recommended

Processes we must ALL follow under the Government COVID-19 Protection Framework

  • STAY HOME IF YOU ARE SICK
    If you have cold, flu or COVID-19 symptoms, you should get a test. You must stay home until you get a negative result.
  • SCAN IN AT EVERY LOCATION
    Scan everywhere you go or keep a record manually. 
  • WEAR A MASK
    If 12 and over, wear your face mask when out and about. Masks must be worn indoors.
  • GOOD HYGIENE
    Washing hands and using hand sanitiser regularly are the easiest and most effective ways to keep yourself safe from the virus.
  • KEEP YOUR DISTANCE
    Keep a safe distance from people you do not know while out and about. 
  • CLEAN AND DISINFECT
    Clean surfaces regularly, including door handles, light switches and phones

In the event of a Confirmed or Probable COVID-19 case

A TEAM MEMBER

Our team is operating as a 2 team roster, with one team working from home and one team working in the office, rotating each week.  This means if a team member in one team returns a positive COVID test, that team will be sent home to isolate and the other team can step in (after a deep clean of the office). 

Should any of our team return a positive COVID test, we will get in touch immediately with anyone considered a close contact.

A VISITOR TO OUR OFFICE

If you return a positive COVID-19 test and have visited any of our premises during your infectious period, please notify our office as soon as possible. Inline with the Ministry of Health process, our office may be notified via their team also.

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