All you need to know on COVID-19

Latest Updates on COVID-19

Our latest updates, Small Business Cashflow Scheme, ACC and GST Processing updates.

Contact Tracing with COVID Tracer

Contact tracing for businesses under Level 2. Need to register your business? We can help.

FUNDED Business Support

Allocated COVID Advisory Funds allows us to support businesses like yours through COVID-19.

Tax Information

Filing process, Concessionary Interest Treatment, Tax Relief, Tax Changes for 2021 income tax year.

Wage Subsidy Scheme

Who qualifies, Company, Employer and Self-employed applications, Essential Workers Leave Support, GST and Income Tax Treatment of Wage Subsidies and Q&A's.

Business COVID-19 Checklist

Download our business checklist. The checklist raises a number of questions for you to consider, and then assists you with formulating an action plan.

Latest Updates on COVID-19

Updated 13 August 2020

From 12pm on Wednesday 12 August, Auckland moves back into Level 3 and the rest of the nation moves into Level 2.

Read our Level 2 Update

We did it!!

As a country, we’ve put in the work and made it to Level 1 (as of Tuesday 9 June) with no active cases of COVID-19 in New Zealand! 

Our Level 1 Update

Alert Level 1 guidelines

With the government’s latest announcement, New Zealand is set to move into Alert Level 2 from Thursday 14 May.

How our firm will operate

Level 2 guidelines

Working at Level 2

Everything COVID-19 related

As of 5pm on Monday 23rd March, our Morrinsville, Matamata and Thames premises are closed.

Please be assured we are still here to work with you and assist. It just means we will have to do so remotely. Contact can still be made with the team through email and cell phones as per normal.

Please read our full update from Monday 23 March here

Please see contact details during this time here

5/06/2020 GOVERNMENT UDATE: The loan application period has now been extended to 24 July 2020.

The NZ Government passed legislation on 30 April 2020 by which the Government will lend “viable” businesses that employ 50 or fewer full-time equivalent staff loans under a new “Small Business Cashflow Loan Scheme” (SBCS).

The Inland Revenue Department will be responsible for administering the new loan scheme.

The loans can be used for core business operating costs and will be available to any ongoing businesses with the purpose of supporting it to remain a going concern, however the benefit of the loan cannot be passed through to the owners of the business, for example as a loan to the shareholders or owners.

Those who are eligible will be entitled to a one-off loan to the maximum amount of $10,000 plus $1,800 for every full-time equivalent employee (limited to a maximum of 50 employees). 

If a business for example is a sole trader with only the sole trader as an employee, the business would get $10,000 as a base loan plus $1,800 for the sole trader as employee therefore $11,800. If a business for example employed 50 people, it would be eligible for $10,000 as the base loan plus $90,000 which is $1,800 for each of the 50 full-time employees therefore a total of $100,000.

Payments will be made with 5 days of loan approval.

The Government indicated that the loans will be interest free if it is repaid within a year. If the loan is not repaid within a year an interest rate of 3% will be charged for a maximum term of five years. Repayments will not be required for the first two years.

Revenue Minister Stuart Nash said “The eligibility criteria are the same as for the Wage Subsidy Scheme. Businesses will also have to declare that they are a viable business, they will use the money for core business operating costs and enter into a legally binding loan contract,”

The Inland Revenue will start taking applications on 12 May 2020 and will close 12 June 2020.


Please contact us to assist you with the application process.

The Government announced 24 March that they, retail banks and the reserve bank will be offering a major financial support package for home owners and business impacted by COV-19.  This includes a 6 month interest and principal payment holiday for mortgage holders and businesses whose income has been impacted by the economic disruption of COV-19.

The detail of this package, the criteria and how to apply will be released by your bank in the coming days:

See press release here :

We will be updating the details of this as they are release.

Outstanding Invoices
Currently ACC is not actively collecting on outstanding invoices at this time due to COVID-19. 

Cover Plus Extra Invoices
ACC has made the decision to delay CoverPlus Extra (CPX) invoices for three months. These are usually issued mid-April. During this time, CPX payment plans will be paused. Policies will remain the same but changes can be made if needed. You may receive communication from ACC directly advising the above. 

Other Invoices
Other invoices such as shareholder or employer are still being issued daily. If you are unable to make payment by the due date stated on your invoice, please let our ACC team know. Even though ACC is not collecting at this time, we want to make sure that we notify ACC that payment will be made late.

If you have any questions, please don’t hesitate to contact our ACC team by emailing or call our office on 07 889 7153.

GST processing will be business as usual albeit and we now have non-contact drop off areas at each of our offices.

During these situations, we ask that the government guideline of 2 metre social distance is maintained.

We ask that you please collate your invoices, bank statements, etc as you normally would and drop off if needed. 

Where possible we ask that you email any invoices, bank statements and other GST material through to your GST processor. 

Your GST processor will contact you over the coming weeks and go through any queries or gaps in information they require to complete your GST.

For clients that use Xero software there is functionality for you to upload your documents to you Xero file.  If you are unsure on how to do this, please get in touch and we can guide you through this.

Another way is to take a photo of an invoice and email it through but the processor, will advise if that is required.

Lastly, any clients that would like our office to assist in the preparation of your GST or any other office administration matters please get in touch as we are more than happy to help out during this time.

Business COVID-19 checklist

We’ve put together a checklist of things to consider for you business during this COVID-19 crisis. The checklist includes some key area’s that may be affected including; financial, sales, purchasing, staff and people and technology.

The checklist raises a number of questions for you to consider, and then assists you with formulating an action plan.

Download a copy of our checklist that can be filled in onscreen or printed;

Contact Tracing for Businesses

All businesses (where customers enter the premises) must be registered and display a NZ COVID Tracer QR code.

The government has introduced Contact Tracing with NZ COVID Tracer App which enables visitors to check in at your premises (by way of a QR code displayed at your entrance). This process also eliminates the need for visitors/customers to manually sign in.

If you need to get this set up for your business, we can complete this for you on your behalf.

Please get in touch with our team 07 889 7153.

Important COVID-19 Links

Tax Information

Updated 13 August 2020

Inland Revenue have requested that filing of returns continues as normal, even if you are unable to pay.  The current view is that it is better to have an accurate GST or Payroll return filed, even if unable to pay, than a default assessment being issued which is inaccurate. 

Inland Revenue have advised the following:

  • If you business is unable to pay it’s taxes on time due to the impact of COVID-19, we understand, you don’t need to contact us right now.
  • Get in touch with us when you can, and we’ll write-off any penalties and interest.
  • It would help if you continue to file however, as the information is used to make correct payments to people, and to help the Government continue to respond to what is happening in the economy.
  • IR will have the discretion to write-off use of money interest (UOMI) on payments due on or after 14 February 2020 if a taxpayer’s ability to make a tax payment on time has been significantly adversely affected by the COVID-19 outbreak. UOMI could be remitted for a maximum of two years past the date of enactment. Further guidance on this will be provided but eligibility appears to be;
            o The business or individual has been significantly affected by COVID-19.
            o Their income or revenue has reduced by at least 30% compared to the same month 12 months earlier (if your February 2020 income is 30% lower than your income from February 2019, for example).
            o They have explored other options to support them financially, such as talking with their bank about additional finance or re-negotiated other         loans/overdrafts.

More information here… 

There has also been some specific guidance around “tax relief” provided by IR. Again this is a summary and further detail is available on the IR website but in short they have provided the following guidance;

  • You may be able to make an estimate or re-estimate of provisional tax, if your circumstances have changed due to the COVID-19. We can arrange early refunds if provisional tax has been overpaid.
  • If you’re having difficulty paying outstanding tax, we can help you set up an instalment arrangement. You can apply in myIR. You can also apply for a write-off due to serious hardship when you know you won’t be able to pay the full amount. The completion of an IR590 will still be required and we that in itself isn’t always and easy process.
  • If you’re currently involved in contract work where schedular payments are to be deducted, such as forestry or bush work of all kinds, fishing boat work for profit-share, you may be entitled to a certificate of exemption.
  • Working for Families Tax Credits entitlements are based on your yearly family income. If your family income changes, your entitlement may change.  If your yearly family income decreases you may be entitled to increased payments, or you may be able to increase the frequency of your payments.
  • You may be entitled to a tailored tax code if you’re receiving a salary or wage and have a loss to carry forward. A certificate will be issued to you with a reduced tax rate.

More information here…

Tax changes

There have been tax changes to announced that will apply from the 2020/2021 income tax year these changes are;

  • Increasing the provisional tax threshold from $2,500 to $5,000 from 2020/2021.
  • Increasing the small asset depreciation threshold from $500 to $1,000 – and to $5,000 effective from 17/03/2020
  • Allowing depreciation on commercial and industrial buildings from 2020/2021.
  • Removing the hours test from the In-Work Tax Credit (IWTC) from 1 July 2020

More information here…

Tax Changes for 2021 income tax year

There have been further tax changes announced for 2021 income tax year for those affected by COVID-19. These changes include;

  • A temporary and permanent loss carry back scheme
  • Changes to the loss carry forward rules for companies
  • Flexibility on due dates for returns

The actual design of how this will work is currently being implemented and we will update further once the rules and application is further understood.

Wages Subsidy Scheme

Updated 13 August 2020

Businesses could be eligible for an eight week extension to the 12-week wage subsidy. Revenue loss thresold has now been decreased from 50% to 40%.

The Government has put together a COVID-19 Wage Subsidy for businesses in all regions where they expect to have revenue reduced by more than 30% due to COVID-19.

 We recommend all employers, businesses, self-employed people who will be affected to submit a subsidy application form now. We have included links to Work and Income for information plus links to both forms which are used for the application process.

If you need help with this, please feel free to contact your accountant at CooperAitken for advice.

Sole traders and partnerships will use a different form to companies and employers.  Note if you operate as a sole trader or partnership who has employees, you will need to complete both forms, one for your employees and the other for yourself.

  • Your business must be registered and operating in New Zealand and includes registered charities and incorporated societies.
  • Your employees must be legally working in New Zealand
  • The business must have experienced a minimum 30% Decline in actual or predicted revenue over the period of a month when compared with the same month last year, and that decline is related to COVID-19
  • Your business must have taken active steps to mitigate the impact of COVID-19
  • You must endeavour to retain employees and pay them a minimum of 80% of their normal income for the subsidised period
  • How much you can get? The COVID-19 Wage subsidy will be paid at a flat rate of:
  • $585.80 for people working 20 hours or more per week
  • $350.00 for people working less than 20 hours per week

 The subsidy is paid as a lump sum and covers 12 weeks per employee

There is no cap on the total amount a business can claim for. The previous cap of $150,000 per business has now been removed.

Changes to Wage Subsidy scheme which take effect from 4pm on 27 March 2020.

The leave payment scheme has been removed and incorporated into the wage subsidy scheme.

The Declaration made at time of wage subsidy application has been amended and is more prescriptive.  Anyone applying for the wage subsidy prior to 3pm on 27 March is bound by the previous declaration.

Active steps must be taken to mitigate the impact of COVID on business activities before making the application, which includes discussions with the bank, draw on internal cash reserves and making insurance claims where possible.

The expectations of employers’ commitment to paying and retaining employees has been tightened up.

  • 80% of normal average pay needs to be paid to employee, but if not possible, the employer must at least pass on the subsidy.
  • Employers must keep employee employed for the length of the subsidy.
  • Nothing overrides the employment agreement.
  • Employer cannot force an employee to use leave to receive the subsidy. If leave is to be used for payments in addition to the subsidy, this approval must be held in writing from the employee.
  • Names of all employers who have received the subsidy will be published publicly.
  • If subsidy is greater than normal wages, the total amount of subsidy must be paid to the employee. For example If a part-time employee earns less than $350 the full $350 must be passed on to them.
  • Work and Income will verify information with IRD.
  • If originally applied for subsidy before 3pm on 27/3/20 the original criteria will be used.
  • If some employees names were left off the first application, a second application may now be made.
  • If an employee resigns after the employer receives the wage subsidy, the employer must notify Work and Income

    Please note – When you apply for the subsidy, you don’t receive a confirmation of what you have applied for. We are advising our clients to take a screen shot or record the details (or pass onto one of our team so we can record for you)  so this information is easily accessible in the future if needed.

Information regarding COVID-19 and government support is changing rapidly. 

We ask that as employers, you do not make rash decisions, but use the subsidy scheme to enable your business to think through the situation carefully.  Continue to communicate with employees and consult with them regarding the options to enable you all to manage this process. 

To apply you will need to go to this link for Company or employer applications: Application Steps: 1)  Read the declaration and accept the terms (You can find the Wage Subsidy declaration from Work and Income here) 2) You will need to select the drop-down arrow for the reason you are applying – in general this should be as below 3) Fill In your IRD number 4) IR Customer Name – this is the name on all your IRD communications 5) Fill in your NZ Business Number (NZBN) – this can be found on the Companies Office Website Type your Company name in the search field and once you click on your Company your NZBN is the second line under the Company Summary tab. 6) Fill in your Address, Contact Name, Email, Mobile and Bank Account Number – note the bank account number is the account you want the wage subsidy paid into. 7) You then need to complete the details for each employee you need the wage subsidy for. Note you will need the following information:
    1. First Name
    2. Last Name
    3. Date of Birth
    4. IRD Number
    5. Employment Type – 20 Hours or More OR Less than 20 Hours
8) Hit submit and the form will be submitted direct to WINZ.  The aim is to make payments 5 working days after they have all the information they need – but this will depend on the volume of applications received.

Go to this link for the form if you are a sole trader or partnership and wanting to apply for a subsidy for yourself:

Please make sure you read the Wage Subsidy declaration from Work and Income and understand prior to applying.

Note – If you are in a partnership, you will need to apply under the “employer” application form. The self-employer application is for sole traders.

This is similar to the wage subsidy but for workers in Essential Businesses, who cannot work due to COVID.  If they cant come into work because of Ministry of Health guidelines recommend they stay at home and they cant work from home.  Often it is because they or their family have had COVID or they have compromised immunity and the risk of infection is too great to go to work. It is for 4 weeks, and not in addition to the wage subsidy.  Employers do not need to have a drop in revenue to qualify.

More information…

Wage subsidies and leave payments as announced as part of the governments COVID-19 package are treated as exempt for GST purposes. This is in contrast to generally GST registered businesses receiving Government grants and subsidy payments are required to return GST on payments received.

For Income Tax purposes, the wage subsidy is exempt income, therefore not taxable when paid to the employer. However for self-employed taxpayers, it will be taxable.

The wage subsidy paid by the employer to the employee is to be treated as a non-deductible expense. However, the wage subsidy is taxable to the employee and included as part of their normal wages subject to the usual PAYE, Student Loan, Kiwisaver deductions etc.

Any money received must be passed onto employees and not doing so would be fraud.  Under the application process you are making a declaration that you meet the criteria for payment as part of your application. All payments will be subject to audits and reviews.

Wage Subsidy declaration from WINZ, please read;

For any further queries around employer/employee responsibilities, please contact your Director for guidance. As this is unchartered territory with many differing views we need to guide you through your specific situation. This may include directing you to external sources such as John Brosnan HR Advisor ( or specialised legal advice. 

Disclaimer – for legal advice you may wish to contact your lawyer. However, these are the rules as we currently understand the situation: 

1. Annual leave

Q Can I insist my employees take annual leave during the shutdown period?

A  No. You must consult with your employees, and they may choose to take annual leave. If you apply for the subsidy for them, you can pay 80% as normal pay and the 20% balance can be paid as annual leave if they choose, or this portion may not be paid.

2. Leave without Pay

Q  I have an employee who is happy to take leave without pay during the shutdown. Do we still apply for the subsidy for them?

A  No, if you apply for a subsidy you are making a declaration that you will endeavour to retain the employee on at least 80% of their regular income during the period of subsidy

3. Earnings under the subsidy

Q  An employee works more than 20 hours per week and earns less than $585.  If I apply for a subsidy, I will receive $585.80.  Do I have to pass on the difference to the employee, or retain the difference in the business?

A  Yes, the difference must be passed on to the employee or other employees.

4. Self Employed

Q  I am self-employed and do not have any employees. Can I claim a wage subsidy?

A  Yes, use the form titled “Self-Employed (no employees) application”

5. Shareholder Employees

Q I have a company with employees.  Can I also claim a wage subsidy for myself as a shareholder employee?

A Yes. If you take drawings from the company which you use as a living allowance, you simply include your name in the list of other employees when making the application.

6. Normal Pay

Q  My employees are not on fixed hours each week.  How much do I need to pay them when they are off work if I have applied for a subsidy?

A  You can calculate their average pay as used for holiday pay calculations, and then pay 80% of this. This is not 80% of contracted pay. Clients needing help with calculation, please contact our payroll team 07 889 7153. Please remember, any changes to the employment agreement must be done with the employees approval.

7. Financial Difficulty

Q  My business is in financial difficulty and I don’t know how I can keep paying the employees. Do I have to pay them?

A  You cannot make them redundant during the 12 week period of the subsidy if you have already claimed this.

8. Buying/selling homes

Q I am buying/selling a house this week. What shall I do?

A Read the latest update from the chair of New Zealand’s Law Society Property Law Section, Duncan Terris here.

9. Lease Payments

Q Do I need to continue making my lease payments? Can I ask for a reduction in lease fees?

A Review your lease agreement in the first instance. You can read a helpful blog here, and get in touch to discuss your situation.

10. Pensioners

Q Can self-employed pensioners apply for wage subsidy?

A Pension is available to all, not means tested.



We can offer you FUNDED business services to help you and your business through COVID-19 and get you started planning for tomorrow.

Disclaimer – This information is up to date and true at 8 June 2020.
We will continue to update as areas of information develops.

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  • Morrinsville Tel: 07 889 7153
  • Matamata Tel: 07 888 8002
  • Thames Tel: 07 868 9945

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